Introduction

Concierge Ghana respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.

Information We Collect

1. Personal Information: When you book or use our services, we may collect personal information such as your name, contact details, payment information, and any other details necessary for the requested service.
2. Non-Personal Information: We may collect non-personal information such as browser type, IP address, and usage data to enhance the functionality of our website and improve your experience.

Use of Information

1. We use your personal information to provide and improve our services, process transactions, communicate with you, and personalize your experience.
2. Non-personal information may be used for analytical purposes, such as monitoring website performance and identifying trends..

Sharing of Information

1. We do not sell, rent, or share your personal information with third parties except as necessary to provide the requested services (e.g., sharing information with travel or event service providers).
2. We may share information if required by law or in response to a valid legal process.

Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and analyze website usage. You can choose to disable cookies through your browser settings, but this may limit your ability to use certain features of our website.

Your Rights

1. You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us at (+233) 24 391 1691.
2. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the emails or by contacting us directly.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website. We encourage you to review this policy periodically for any updates.

Contact Us

If you have questions or concerns about our Privacy Policy, please contact us at (+233) 24 391 1691.