Contact No:(+233) 24 391 1691Email:conciergeghltd@gmail.com

Terms of Service

  1. Introduction

    Welcome to Concierge Ghana. By accessing or using our services, you agree to comply with and be bound by these Terms of Service. Please read them carefully. If you do not agree to these terms, you may not use our services.

  2. Services

    Concierge Ghana provides a range of services, including personal concierge, corporate concierge, on-demand assistance, tours and travel, visa applications, and relocation assistance. Our services are tailored to meet your unique needs, and we work diligently to deliver the highest quality experiences.

  3. User Obligations

    1. You agree to provide accurate, current, and complete information when booking or using our services.
    2. You are responsible for maintaining the confidentiality of your account information and are liable for all activities that occur under your account.
    3. You agree to use our services responsibly and not engage in illegal, unethical, or harmful activities while using our services.

  4. Booking and Payment

    1. Services may be booked through our website or by contacting our team directly.
    2. Full payment for services is required at the time of booking unless otherwise specified.
    3. We accept various forms of payment, including credit/debit cards and bank transfers. By providing payment information, you agree that we may charge the applicable fees for the services you have requested.
    4. All bookings are subject to availability. We reserve the right to refuse service if payment is not received or in cases of suspected fraud or abuse.

  5. Cancellations and Refunds

    1. Cancellation policies vary depending on the service booked. Please refer to the specific terms outlined during the booking process.
    2. If you cancel a service, refunds will be processed in accordance with our refund policy. Certain services may be non-refundable.
    3. In cases of force majeure (natural disasters, government actions, etc.), we will attempt to reschedule or provide alternative services.

  6. Privacy

    Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

  7. Intellectual Property

    All content, including text, graphics, logos, images, and software, is the property of Concierge Ghana and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

  8. Limitation of Liability

    Concierge Ghana strives to provide high-quality services; however, we do not guarantee the accuracy, completeness, or timeliness of the information or services provided. We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services.

  9. Indemnification

    You agree to indemnify and hold Concierge Ghana, its affiliates, officers, and employees harmless from any claims, losses, liabilities, and expenses (including legal fees) arising from your use of our services or any violation of these Terms of Service.

  10. Changes to Terms

    We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting on our website. Your continued use of our services following any changes constitutes acceptance of the revised terms.

  11. Contact Us

    If you have any questions regarding these Terms of Service, please contact us at (+233) 24 391 1691..